Servicios de Evaluación

Ofrecemos análisis de satisfacción para mejorar la calidad del servicio y la imagen de su marca.

Clientes Misteriosos

Realizamos visitas encubiertas para evaluar la atención al cliente y ofrecer recomendaciones efectivas.

A vibrant indoor shopping area resembling an outdoor street, with multiple storefronts such as 'mimi mango' and 'ALDO'. The floor is reflective and polished, while the ceiling is painted to mimic a cloudy sky. Shoppers are casually walking around, and the area is illuminated by warm, ambient lighting that enhances the architectural features.
A vibrant indoor shopping area resembling an outdoor street, with multiple storefronts such as 'mimi mango' and 'ALDO'. The floor is reflective and polished, while the ceiling is painted to mimic a cloudy sky. Shoppers are casually walking around, and the area is illuminated by warm, ambient lighting that enhances the architectural features.
Informes Detallados

Proporcionamos informes con hallazgos y sugerencias para optimizar la experiencia del cliente en su negocio.

Nuestro objetivo es ayudar a las empresas a fidelizar a sus clientes y mejorar su relación.

Mejora Continua
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A busy McDonald's outlet in a shopping mall with several people forming a queue at the counter. The entrance and exit are marked with signs in Indonesian. Various digital menu boards displaying food items can be seen behind the counter, and the area is well-lit with a patterned ceiling and shiny floor tiles.
A busy McDonald's outlet in a shopping mall with several people forming a queue at the counter. The entrance and exit are marked with signs in Indonesian. Various digital menu boards displaying food items can be seen behind the counter, and the area is well-lit with a patterned ceiling and shiny floor tiles.

Proyectos Misteriosos

Evaluamos la experiencia del cliente para mejorar su satisfacción.

A busy checkout area in a store, featuring several checkout registers each equipped with monitors and scanners. Above the registers, there are signs with numbers. A worker in a striped shirt is visible behind one of the monitors. Various small objects and fans are placed around the area to provide convenience for staff.
A busy checkout area in a store, featuring several checkout registers each equipped with monitors and scanners. Above the registers, there are signs with numbers. A worker in a striped shirt is visible behind one of the monitors. Various small objects and fans are placed around the area to provide convenience for staff.
Clientes Satisfechos

Realizamos encuestas a clientes misteriosos para obtener información valiosa.

A busy supermarket checkout area with various products displayed at the counter, including snacks, beverages, magazines, and gift cards. The scene shows multiple checkout lanes with signs numbered three and four visible, and a group of shoppers waiting in line. The store's bright, organized atmosphere features overhead lighting and shelves filled with colorful items.
A busy supermarket checkout area with various products displayed at the counter, including snacks, beverages, magazines, and gift cards. The scene shows multiple checkout lanes with signs numbered three and four visible, and a group of shoppers waiting in line. The store's bright, organized atmosphere features overhead lighting and shelves filled with colorful items.
Informes Detallados

Proporcionamos recomendaciones para optimizar la atención al cliente y fidelizar.

Opiniones Clientes

Descubre lo que dicen nuestros clientes sobre nuestros servicios de calidad.

La experiencia con Guiño Misterioso ha sido invaluable para mejorar nuestro servicio al cliente. Las recomendaciones fueron precisas y efectivas, aumentando nuestra satisfacción general.

Juan Pérez
An overhead view of a high-end department store showcasing several cosmetic and jewelry counters arranged in an organized grid pattern on a polished wooden floor. Each counter is attended by staff assisting customers, with displays of various luxury goods. There are brown leather chairs placed in the central area, providing a place for rest or consultation.
An overhead view of a high-end department store showcasing several cosmetic and jewelry counters arranged in an organized grid pattern on a polished wooden floor. Each counter is attended by staff assisting customers, with displays of various luxury goods. There are brown leather chairs placed in the central area, providing a place for rest or consultation.

Ciudad México

Gracias a Guiño Misterioso, hemos podido identificar áreas de mejora en nuestro negocio. Sus informes detallados nos han ayudado a fidelizar a nuestros clientes y optimizar la atención.

A multi-level shopping mall interior with open walkways and a circular atrium design. The scene includes several shoppers walking and visiting different stores, with bright ceiling lights illuminating the area.
A multi-level shopping mall interior with open walkways and a circular atrium design. The scene includes several shoppers walking and visiting different stores, with bright ceiling lights illuminating the area.
Ana López

Guadalajara

★★★★★
★★★★★
Contacto

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Servicios

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info@guinomisterioso.com

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